Shipping Policy

Free shipping on all orders inside of USA. Any shipping date shown represents the Company’s best estimate as of this date, but the Company shall not incur any liability of any kind whatsoever for failure to ship on any particular date, unless firm shipping date has been expressly agreed to by an officer of the Company in a separately signed written instrument. Risk of loss shall pass to the Buyer when the goods are placed in the possession of a common carrier. Claims against the carrier shall be the responsibility of the Buyer, and claims against the Company for patent defects, errors, or shortages must be made in writing to the Company within seven (7) days of receipt of the goods, or such claims shall be deemed to have been waived with acceptable photos as proof.
WARRANTY, THE COMPANY MAKES NO WARRANTY, EXPRESSED ORIMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANYPARTICULAR PURPOSE.
DAMAGELIMITATION. Under no circumstances shall the Company be liable for any lost profits or other incidental or consequential damages of any kind for any reason whatsoever with respect to its Products or the transaction by which its Products are sold.
EXCUSE. In no event shall the Company be liable to any loss or damages resulting from any delay or failure in shipment or other failure to perform with the respect to the goods subject to this online sale where such delay, failure, loss or damage is the proximate result of any act of any governmental authority, revolution, riot, civil disorder or disturbance, act of enemies, delay or default in transportation, strike, dispute among materials or facilities from normal sources, fire flood, act of God, or any other cause not within there assumable control of the Company, whether of the class of causes enumerated or otherwise. Without limiting the generality of the foregoing, the Company may, without causing a breach or incurring liability, allocate goods, which are in short supply, irrespective of the reasons therefore, among customers in any manner which the Company in its sole discretion deems advisable.
GOVERNINGLAW. The transaction with respect to the goods which are the subject of this online sale shall be governed by and interpreted and constructed in accordance with the laws of the State of Texas, and any action arising out of such transaction shall be brought exclusively in courts seated in Texas and Buyers agreement to such exclusive jurisdiction and venue is a condition of sale.
How long does it take to get my order?
We normally ship out in 1-5 business days.
UPS ground times are:
1-3 business days East Coast
3-4 business days Central
4-5 business days West Coast

*Larger orders (usually 100 sqft or more) will ship with Freight Companies or best suited carrier to insure safe delivery. Shipping is free for larger orders for pick up at our local distribution facility in your area. They will call the number you provided in your order 24 hours prior to schedule a pick-up appointment with you.

Do you have a showroom where I can visit and see your products? Unfortunately we do not have retailer showroom.

Local delivery ? Local deliveries are not allowed.
In-store pickup ? In Store pick up does not allowed.
Shipping to P.O. boxes ? Shipping to P.O. boxes are not allowed.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@nichetiles.com with your name and order number, and we will look into it for you and reply within 24 Hours.

If you have any additional questions, please do not hesitate to contact us for all your inquiries via e mail: info@nichetiles.com